Orders requesting overnight delivery must be placed before 12pm of the previous day.
The prices displayed on the above product pages are UK only prices, if you require spare parts and are based outside of the UK please contact sales on 0870 608 88 88
Zip Spare Parts Returns Policy
This applies to items purchased from zipheaters.co.uk. Items purchased from zipheaters.co.uk may be returned in their original condition within 7 days of the day you received the item, unopened (with any seals, packing and shrink-wrap intact) for a refund less the application of a 20% handling charge. Faulty items may be returned within 7 days of receipt for a full refund. Please note: we can only accept the return of opened items if they are faulty. Items should be returned with the original delivery slip and a note detailing the reason for return to the address below.
Product Returns
Zip Heaters (UK) Ltd
14 Bertie Ward Way
Rash’s Green
Dereham
Norfolk NR19 1TE
We will notify you via e-mail when we have processed your refund. For your own protection we recommend that you use a recorded-delivery service.
This returns policy does not affect your statutory rights.